The process capability analysis is a crucial activity to evaluate if the process outcome meets the design specifications. Classically, such analysis is performed by verifying the in-control condition of the process and evaluating suitable capability indices, by assuming the process in-control steady-state condition. However, the in-control period of the process characterizes only a part of the ...

Despite the widespread adoption of BPR, it has in many cases repeatedly failed to deliver its promised results. The lack of holistic implementation approach to exploiting BPR is seen as one of the important reasons amongst others, behind BPR failures. Yet, a relative void in the literature remains the scarcity of suitable models and frameworks that address the implementation issues surrounding ...

in many applications the quality of a process or product is best characterized and summarized by a functional relationship between a response variable and one or more explanatory variables. profile monitoring is used to understand and to check the stability of this relationship over time. therefore checking the capability of a profile seems essential. process capability indices have become very...

The constantly rising fraction of industrial services reveals the structural economic change that is changing the manufacturing industry landscape. Manufacturing firms have more and more problems to find the appropriate information technology (IT) solution for planning and execution as they are confronted with the strategic challenge of reducing operating costs while at the same time meeting ev...

The capability maturity model integration (CMMI) has become one of the most preferred approaches to software process improvement (SPI). However, the amount of discontinued or delayed CMMIdriven SPI projects is considerable. In this paper we investigate the culture embedded in the CMMI and compare it with the cultures within an implementing organization in Scandinavia by utilising the competing ...

As information technologies evolve and demands of enterprises on larger data and integrated info services keep growing, the market of cloud services (CS) attracts many more players nowadays. However, the quality of the services may vary due to different service capabilities and a service often requires integration with other services, CS providers need a standard way in implementing and improvi...

Background: Maturity models for IT service such as CMMI-SVC and MR-MPS-SV requires identification of critical business process and definition of relevant metrics to support decision making, but there is no clear direction or strict suggestion about which should be those processes and metrics. Aims: We aim to identify adequate metrics to be used by organizations deploying IT service maturity mod...

This paper describes the use the Information Orientation (IO) Maturity Model as the basis of a MBA course-based project. The IO model explicitly draws the relationship between business performance and several information and technology management concepts. More importantly, the IO Model is accompanied by a specific method of gathering and analyzing data, and includes general recommendations on ...

Background In the past decades, maturity models have become important tools to visualize progress in adopting processes and standards and to benchmark companies in their industry (Becker et al. 2009). Two of the best known and oldest maturity frameworks are the Capability Maturity Model (CMM; Paulk et al. 1993; Watts 1987) and its follow-up, Capability Maturity Model Integration (CMMi; CMMI Pro...

To exploit multi-rate capability as well as improve performance in wireless local area networks (WLANs), many mechanisms were proposed on IEEE 802.11 media access control (MAC) layer. However, no effort has been invested to exploit the multi-rate capability for power saving mechanism in MAC layer. In this paper, we propose a Voluntary Relaying MAC Protocol, called VRMP, to achieve both performa...