Our goal as education researchers is to make a difference. We want to help students learn better, or perhaps we want them to learn just as well but at lower cost to our institutions. Decades of research tell us that it is difficult to make a significant difference with technology. This is especially true if we are trying to do the same things. The true value of new technology comes when it perm...

24 A cornerstone of effective institutional learning and accountability is the development, tracking, and analysis of informative performance measures. In a previous issue of Fire Management Today (“A New Look at Risk Management,” Winter 2011), a series of articles highlighted the importance of organizational safety and risk management and the challenges of balancing safety, efficiency, and eff...

the article by cheri wilson, “patient safety and healthcare quality: the case for language access”, highlights 
the challenges of providing culturally and linguistically appropriate services (clas) to patients with 
limited english proficiency (lep). as the us pursues high-value, high-performance healthcare, our ability 
to meet the needs of our most vulnerable will determine whether we succeed...

In 2012, people aged 65 or above accounted for nearly one-fifth of the population of the European Union [1] and this figure is expected to reach 30 % by 2060 [2]. In other words, we are witnessing a demographic shift: the number of seniors who need support is growing whilst there is a decline in the percentage of the working population contributing to their support. This disproportion and the r...