Selling a product or services is a job that needs certain skills, which acts as the important driving force for a company. This takes a complicated dimension when it is probed in Pharmaceutical Industry. The necessity of these sales people in reaching the variety of highly knowledge customer base makes the companies spend some amount in training and making them realize the importance of reachin...

Due to the increasing size and complexity of products offered by online stores and electronic marketplaces, the identification of solutions fitting to the wishes and needs of a customer is a challenging task. Customers can differ greatly in their expertise and level of knowledge w.r.t. the product domain which requires sales assistance systems allowing personalized dialogs, explanations and rep...

Vendors that foster their customer relationships via internal sales agents can choose from a broad range of customer relationship management systems. Independent sales agencies on the other hand do not have such a choice. The results from two studies presented in this paper indicate that these sales agencies would benefit from mobile applications with end-to-end multi-vendor support. Especially...

This paper introduces our development of a sales log system for IPTV systems. This log system records all events related to sales including registration of content, distribution contracts, customers' accesses to content, and payments. Billing is one of essential activities of any commercial organization. Our log system provides all necessary information for billing. Sales history and sales amou...

The shift in the enterprise software sales model from license to services is amongst the most dramatic and traumatic upheavals in the technology industry since the unbundling of software and hardware more than four decades ago. Moving to a services-based model is proving to be tremendously disruptive to the industry’s internal organisation, management and processes, as well as its customer rela...

Social Commerce sites are in vogue enough to be recognized as a new trend in online shopping arena. Social Commerce can be defined as the electronic commerce triggered by social media. It has been growing very rapidly with enormous discount rate, quality services and precise information. This research analyzes effects of posted numeric information on daily sales volumes. Hetrosckedasticity aris...

As digitalization and technological innovations have blurred the line between physical and electronic channels, enormous growth rates in internet use have motivated most established retailers to expand their business to include online sales. These multichannel retailers are now under severe pressure from pure online retailers, since their physical infrastructure decreases their ability to compe...

and forestry. To solve some of the problems in forestry and agriculture, the German Research Center for Artificial Intelligence and the Saarland Ministry of Economics founded the Cooperative Agents and Integrated Services for Logistic and Electronic Trading in Forestry and Agriculture (Casa) project. The Casa project focuses on developing an agentbased information and trading network (ITN). In ...