The airlines provide a critical service to the nation’s economy, providing rapid, safe, and affordable transportation over large geographic distances. The reliability of this transportation service, defined as the difference between the ticketed arrival time and the actual passenger arrival time, translates into economic productivity. For example, in 2007, the total delays experienced by airlin...

With the rapid development of e-commerce, customer demand for diversity and timeliness has also increased, in fact, B2C e-commerce business lead higher requirement for logistics service. At the same time, the aviation logistics has become a new growth point of China's logistics transportation development, airport logistics construction and development has become an important force to promote re...

This presentation analyses explores the interconnecting themes of knowledge, culture and change by examining the impact of the knowledge economy on the organization of welfare. It adopts as its specific focus the role of the welfare ‘expert’ in the social services. This is contextualised within the New Labour government’s social exclusion policies, the global knowledge economy and concepts of c...

This presentation analyses explores the interconnecting themes of knowledge, culture and change by examining the impact of the knowledge economy on the organization of welfare. It adopts as its specific focus the role of the welfare ‘expert’ in the social services. This is contextualised within the New Labour government’s social exclusion policies, the global knowledge economy and concepts of c...

india is much more integrated with the world economy. both current and capital accounts are complementing to each other. the economic slowdown that appears to have begun in the usa in september, 2008 has some negative impact on indian economy. the most immediate and adverse effect of this global financial crisis on india is an out flow of foreign institutional investment (fii) from the capital ...

Trust has been found as the key determinant of consumer decisions in sharing economy platforms, and service-provider’s attributesare crucial fortrust building but rarelystudied. In this paper, we investigate the effect of host’s attributes on consumer’s purchasing behaviors in xiaozhu.com, a leading short rental platform in China. Specifically, we argue that host’s attributescan influencetrustw...

I identify here important changes in how retailing functions are performed due to the penetration of the digital economy. First, in the distribution of goods for final consumption the same functions as before are performed independently of stores and their location. Second, in the distribution of inputs for household production of services the core products that consumers pay for explicitly are...

As the global economy becomes a service oriented economy, food service accounts for over 20% of service revenue, with an annual growth rate of more than 3%. Compared to physical products, service features are invisible, and the production and sale occurs simultaneously. There is not easy to measure the performance of service. Therefore, the service quality of catering services is considered to ...