This chapter introduces context-driven personalisation of service provision based on a middleware architectural approach. It describes the emerging environment on service provision, outlining the increasing requirements for personalisation as well as the state-of-the-art approaches in personalisation. A novel information space is presented to introduce the middleware architectures for personali...

The CATV industry sees itself as extending to become a FSN (full service network) provider, and so would like to offer data services, notably IP (Internet Protocol) connectivity. Cable companies have the raw network capacity to the home that gives them the potential to offer broadband services that can not be matched by traditional PSTN/modem connectivity. In the home, SoHo (small-office/home-o...

The term Application Service Provision (ASP) emerged in 1998 and since then the ASP Model has experienced varying degrees of adoption success by organizations. This paper presents the results of a study of four organizations that have adopted the ASP Model. Collectively, these organizations have experienced many problems and solutions in relation to ASP adoption and these experiences are captur...

AIMS To investigate the relationship between high diabetes-related lower limb amputation incidence and foot care services in the South-West region of England. METHODS The introduction of 10 key elements of foot care service provision in one area of the South-West resulted in stabilization of foot ulcer incidence and sustained reduction in amputation incidence from 2007. Services introduced in...

The service provision problem described in this paper comes from an application of distributed processing in telecommunications networks. The objective is to maximize a service provider's proot from ooering computational based services to customers. The service provider has limited capacity of some resources and therefore must choose from a set of software applications those he would like to oo...

OBJECTIVES The European GEMSS Project is concerned with the creation of medical Grid service prototypes and their evaluation in a secure service-oriented infrastructure for distributed on demand/supercomputing. Key aspects of the GEMSS Grid middleware include negotiable QoS support for time-critical service provision, flexible support for business models, and security at all levels in order to ...

Ensuring accessibility of utility and social services is one of the public obligations of governments. Today, nations make use of the notion of e-government to expose such services to citizens. In line with this, many public organizations in Ethiopia are automating their workflows, and the Ministry of Communication and Information Technology (MCIT) is attempting to unify certain services as par...

Internet Routing and Internet Service Provision

This paper studies how privatising service provision (shifting control rights and contractual obligations to providers) a ects accountability. There are two main e ects. (1) Privatisation demotivates governments from investigating and responding to public demands, since providers then hold up service adaptations. (2) Privatisation demotivates the public from mobilising to pressure for service a...

The use of wireless communication technology enhances the potential of mobile computing. Penetration with web-technology led to information-overload. Following the trend of ubiquitous computing and always-on connectivity for mobile services it will come to a non-manageable service-overload. Although we are permanently in coverage of many services, only a subset of them is relevant to us in our ...