Government agencies are making considerable investments for exploiting the capabilities offered by ICT, and especially the Internet, to increase citizens’ engagement in their decision and policy making processes. However, this first generation of e-participation has been characterised by limited usage of the ‘official’ e-consultation spaces of government agencies by the citizens. The emergence ...

Some scholars claim that the type of problems with which private welfare agencies deal varies with agency auspices--whether administrative control is national or local, religious or secular. However, there are few empirical discussions of the issue. This paper thus develops and tests hypotheses concerning how auspices relate to the social problems that agencies cover. Results support a series o...

Socio-environmental factors such as poverty, psychosocial services, and social services spending all could influence the challenges faced by vulnerable families. This paper examines the extent to which socioeconomic vulnerability, psychosocial service consultations, and preventative social services spending impacts the reunification for children placed in out-of-home care. This study uses a mul...

ICT is emerging as a process of knowledge-sharing without any physical and geographical constraints. ICT has successfully been used to disseminate knowledge during a constrained situation (i.e. disaster). In other words, ICT can be used to connect the public during a time of crisis. In Malaysia, the National Security Council (NSC) is one of the agencies responsible for managing disasters. Havin...

The United States (U.S.) Department of Education’s Teacher Incentive Fund provides financial support for local school districts, state agencies, and non-governmental agencies to design and implement performance-based compensation systems that reward teachers and leaders who improve student learning. These policies put pressure on data systems and the social systems of supporting organizations t...