What skills do project managers (PMs) need, and how do these skills impact project success in IT outsourcing? In this study, we seek to identify what factors impact IT project outcomes, such as costs and client satisfaction, given the project characteristics and PM’s hard and soft skills. We examine data collected from a field study conducted at a major IT service provider in India. Our results...

An increase in the pace of technological change has revolutionised the way accountants perform their jobs. In response to this challenge, the identification of a new comprehensive set of information technology competencies combined with information technology skills and other skills (namely, soft skills) are necessary. This study uses mixed methods to identify which information technology skill...

While Data Analytics programs are proliferating in many disciplines, traditional academic approaches seem to favor depth of technical skills over soft skills in their approaches to creating Data Analytics programs. Yet business wants an equal focus on communication, relationship development, and other soft skills. This panel will explore the issues in graduate analytics education to develop an ...

In this paper we offer a report on a university-level programming laboratory course that has been designed on top of a programming library. The course enforces soft skills, such as code inspection and team working, sharpens implementation skills and creates a bridge between introductory, language-specific instruction and senior-year full-blown programming projects that are usually large but not...

Soft skills are a collection of people management skills, important to many professions and job positions, including academic librarianship. Yet the concept of soft skills lacks definition, scope, instrumentation, and systematic education and training. This literature review explores the definition of soft skills; contrasts skills with related concepts, such as personality traits, attitudes, be...

The undergraduate information systems curriculum seeks to prepare students for entry-level information technology positions. In this study, which is part of an ongoing research program aiming to better align the information systems curriculum with employer needs, the desired skills for entry-level systems analyst, business analyst, and project manager positions are identified based on interview...