• Online reviews used to track customers' discourse about hospitality service robots. 50,000 TripAdvisor online from 19 international hotels are analysed. Trend analyses show different levels of robotic across the hotels. On average covering robots increase over time. Reviews and distinctive features.

In this era of rapidly growing data digitization, people are facilitated by the existing reviews to decide something. Reviews about something positive, course, will also have a positive impact on those being reviewed. study, tripadvisor hotel dataset is taken from Kaggle dataset. The classification method used nave Bayes. first thing do after retrieval preprocessing such as cleaning changing te...

Numerous reviews are posted every day on travel information sharing platforms and sites. Hotels want to develop a customer recommender system quickly effectively identify potential target customers. TripAdvisor, the website that provided data used in this study, allows customers rate hotel based six criteria: Value, Service, Location, Room, Cleanliness, Sleep Quality. Existing studies classify ...

En muchas partes del mundo los viajeros tienen un interés especial en la acogida y calidad de establecimientos alojamiento países visitados, convirtiéndose uno principales pilares promoción turística (marketing turístico). Los nuevos turistas participan activamente el mecanismo marketing mediante difusión sus opiniones vía foros virtuales o guías viaje (Guía Michelin, El Mochilero, Lonely Plane...

Saat ini para wisatawan dapat menyampaikan ulasan mengenai pengalaman wisatanya melalui berbagai platform. Ulasan mempengaruhi dan memberikan pertimbangan bagi calon lain yang akan mengunjungi obyek wisata tersebut. Salah satu platform populer adalah TripAdvisor. pada Gunung Bromo dianalisis lebih jauh sehingga pihak pengelola mendapatkan informasi digunakan sebagai dasar pengembangan dikelolan...