Purpose Workplace incivility is a common deviant behavior happening in organizational contexts, and it can have serious negative consequences such as decreasing employees’ citizenship (OCB) increasing their turnover intentions. This study aims to test the argument that emotional exhaustion acceptability of workplace act mediators this relationship between OCB Moreover, assumption political skil...

Health care providers (n = 1,957) in Canada participated in a project to assess an intervention to enhance workplace civility. They completed surveys before the intervention, immediately after the intervention, and one year later. Results highlighted three patterns of change over the three assessments. These data were contrasted with data from control groups, which remained constant over the st...

Uncivil behavior at work can have numerous consequences for individuals and the organization. This paper examines interplay of personality traits organizational culture as antecedents workplace incivility. Empirical research on a sample 251 employees has shown that perceptions occurrence incivility be significantly related to features culture. When looking combined effect culture, determines on...

The purpose of this study was to examine mechanisms how compassion experienced by employees affects workplace incivility. Specifically, aimed explore the double mediation effect positive emotion and leadership on relationship between Empirical results using survey data from 304 in South Korea confirm that who experience at work are less likely engage More importantly, emotions sequentially medi...

The purpose of the study was to explore employees’ appraisals and coping responses workplace incivility in foodservice industry. Five group interviews with workers were conducted. 13 different types experienced or witnessed identified. Positive-benign, irrelevant, negative found, as well four major themes. These active, passive, proactive reappraisal, encompassing twelve forms behaviors. Additi...

The purpose of this study was to test the model for reducing turnover intention and job burnout through workplace incivility mutational adaptive capability millennial workers. In digital era where generation who is currently dominant or dominates share labor market, it turns out that they are vulnerable burnout. This uses quantitative methods with primary data obtained from questionnaires. samp...