Purpose – This research paper aims to explore the relationship between ISO 9000 certification and organisational performance by developing an ISO 9000 relationship model. Design/methodology/approach – A survey instrument was used for quantitative data collection based on a global survey in collaboration with the Anderson School of Business, UCLA. All items were measured on a five point modified...

Although institutional theorists maintain that the widespread diffusion of ISO 9000 is the result of institutional forces, they have neglected the potential gains to top management in the perpetuation of the standard. Based on a longhorizon event study with control firms to detect long-term abnormal financial gains, we investigate the impact of ISO 9000 adoption on CEO compensation in the U.S. ...

Boundary element methods (BEMs) are an increasingly popular approach to model electromagnetic scattering both by perfect conductors and dielectric objects. Several mathematical, numerical, and computaI. Bogaert, Department of Information Technology, Ghent University, SintPietersnieuwstraat 41, 9000 Gent, Belgium. ([email protected]) K. Cools, Department of Information Technology, Gh...

This study aims to facilitate knowledge management for Smalland Medium-Sized Enterprises (SMEs) by the proposed ISO 9000-based Knowledge Management System (KMS) introduction model. A Delphi study was employed to investigate critical success factors of both knowledge management and ISO 9000. The result helps SMEs easily build their KMSs.

QuEST Forum pursues the goal of global telecommunications quality and industry-wide performance excellence through its TL 9000 standard. Building on ISO 9001, TL 9000 provides the telecommunications industry with a consistent set of quality expectations that parallel rapid technology changes and customer expectations resulting in a unique and robust quality management system that drives continu...

S. VAN NEVEL, T. HENNEBEL, S. VERSCHUERE, S. DE CORTE, N. BOON & W. VERSTRAETE Laboratory of Microbial Ecology and Technology, Ghent University, Coupure Links 653, B-9000 Gent, Belgium Department of Pathology, Ghent University, De Pintelaan 185, B-9000 Gent, Belgium Environmental Sciences Department, Brookhaven National Laboratory, Upton, NY 11973, USA Biology Department, Brookhaven National La...

1Department of Food Technology and Nutrition, Faculty of Agricultural and Applied Biological Sciences, Ghent University, Coupure Links 653, B-9000 Gent, Belgium 2Department of Applied Mathematics, Biometrics and Process Control, Faculty of Agricultural and Applied Biological Sciences, Ghent University, Coupure Links 653, B-9000 Gent, Belgium •E-mail: [email protected], Tel. +32 9/2646163...

Cindy De Smet, Tammy Schellens, Bram De Wever, Pascale Brandt-Pomares, Martin Valcke Ghent University, Department of Educational Studies, H. Dunantlaan 2, 9000 Ghent, Belgium University College Ghent, faculty of Education, Health and Social Work, K.L. Ledeganckstraat 8, 9000 Ghent, Belgium Aix*Marseille Université, École Supérieure du Professorat et de l'Éducation Aix-Marseille, Rue Eugène Cas ...

In this paper we present a non-intrusive model-based gaze tracking system. The system estimates the 3-0 pose of a user’s head by tracking as few as six facial feature points. The system locates a human face using a statistical color model without any mark on the face and then finds and tracks the facial features, such as eyes, nostrils and lip corners. A full perspective model is employed to m ...

The architecture and With the advent of fiber implementation presented distributed data interface in this paper are for the (FDDI) technology, Digital DEC FDDIcontroller 400, saw the need to define Digital's high-performance, an architecture for a XMI-to-FDDI adapter known high-performance adapter as DEMFA. This adapter that could transmit data provides an interface 30 times faster than between...