Business Process Management (BPM) is an important discipline for organisations that are desiring quality improvement. Many models for assessing, comparing and improving the maturity of organisational BPM are found in literature. An effective BPM Maturity Model should contain a validated set of capability areas specific to the application domain. We attempt to fill a gap by providing a model spe...

Multi-criteria decision-making methods are widely used to solve various problems in the industry, as well support planning and designing industrial processes. Mining is a very complex responsible activity, so when making major decision, it necessary take into account several parameters perform their detailed analysis. Due importance of proper decision making, multi-criteria optimization have wi...