The study focuses on the Innovative services provided by the banks as mobile banking, phone banking, card banking, internet banking and inter-branch banking. The study analyse the satisfaction level, usage period and user rate of account holders while using these innovative banking services. The study also focus on the inter relationship between the groups and with in the groups. The broad obje...

a r t i c l e i n f o Paying particular attention to the degree of banking market concentration in developing countries, this paper examines the effect of credit information sharing on bank lending. Using bank-level data from African countries over the period 2004 to 2009 and a dynamic two-step system generalised method of moments (GMM) estimation , it is found that credit information sharing i...

Information and Communication Technologies (ICT) has become a major tool for gaining competitive advantage in the corporate world and as such it has become integrated into the operations of most high performing organizations. Hence, there has been increased interest to better understand the processes of how ICT diffusion is informing business practices and influencing performance in organizatio...

We examine what is perceived as one of the main culprits in the occurrence of banking crises: financial liberalization. As is typically argued, if liberalization is accompanied by insufficient prudential supervision of the banking sector, it will result in excessive risk taking by financial intermediaries and a subsequent crisis. Having evaluated the empirical validity of this hypothesis, we co...

Is Greece a reforming economy? The purpose of this paper is to present the evolution and structure of the banking sector in Greece, with reference to the parallel experiences of the Eastern European (EE) countries. In Section 2, we are concerned with the domestic economic environment within which the Greek Banking System (GBS) operates. and the pressures building up within the system encouragin...

This paper analyzes the impacts of financial liberalization and foreign bank entry on competitiveness and soundness of domestic banking system as well as credit growth in association with financial sector development, focusing on MENA region’s comparative benchmarking performances with those of middle -income countries. We find that financial sector development is positively related to foreign ...

This paper reviews and assesses the privatization of the banking sector in Hungary. Most of the important developments in the area took place in the period between 1995-98. Nevertheless, the choices made by Hungarian policy makers reflect both internal constraints stemming from the end of central planning to the adoption of market-determined mechanisms as well as external macroeconomic shocks a...

BACKGROUND Psychosocial risks in workplace are common phenomenon, stressing even for so-called white collar workers. The aim of the study was to indicate the most important threats in terms of banking sector employees. MATERIAL AND METHODS The studied subjects were 484 employees employed in 26 companies. The Scale of Psychosocial Risk (SPR) was used as a research tool. RESULTS The most freq...

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This paper attempts to develop a reliable and valid instrument of measuring Internet banking service quality in India, and also analyses the impact of Internet banking service quality dimensions on the Overall Internet Banking Service Quality and customer satisfaction. Given the exploratory nature of this research, extant literature survey, focus group discussion and expert interviews were used...