Sullivan et al. make a compelling argument that a "coalition of the willing" must seize the nettle and create a national agenda and the capacity for quality leadership in Canadian healthcare. While there is reason to believe that Canada could benefit from such an agenda, there is also evidence that, if done incorrectly, such an agenda could be expensive and counterproductive. To increase the li...

The business processes to be supported by healthcare information systems are highly complex, producing and consuming a large amount of data. Besides, the execution of these processes requires a high degree of flexibility. Despite their widespread adoption in industry, however, traditional process management systems (PrMS) have not been broadly used in healthcare environments so far. One major r...

This paper reports two studies that assessed whether the six factors of assertiveness, bargaining, coalition, friendliness, higher authority, and reasoning best represent the domain of influence tactics in India. Data was collected from 281 graduate business students on their lateral influence tactics and value systems, and from 280 managers on their upward influence tactics, their value system...

Reputation systems bear some challenging problems where buyers have different subjectivity in evaluating their experience with sellers and they may not have incentives to share their experience. In this paper, we propose a novel reputation system based on dynamic coalition formation where buyers with similar subjectivity and rich experience will be awarded virtual credits for helping others fin...

Digital convergence promises to redefine the way healthcare sector operates today D igital transformation over the past decade has resulted in a major overhaul in healthcare industry. Care delivery and system performance are the areas that have best reflected transformation aided by innovation and integration. Today, as digital convergence enables the seamless integration of data, audio and vid...

A group undeniable signature scheme is proposed in which each group member can sign on behalf of the group without revealing his or her identity and the verification of a signature can only be done with the cooperation of the group manager. For business applications, group undeniable signatures can be used to validate price lists, press release or digital contracts when the signatures are comme...

This paper considers a model for exogenous coalition formation in e-marketplaces. Using its informational advantage, an e-retailer creates coalitions of customers based on geographical proximity. Most of the literature regards this process as endogenous: a coalition leader among the buyers bundles eventual purchases together in order to obtain a better bargaining position. In contrast – and in ...

Healthcare organizations focus more on data and information for the wellbeing of patients. They also look forward to improving business process, trends, operational performance using Business Intelligence tools. tools are used in collecting data, storing examining formatting records an easy way. can give new insights analysis-based predictions. These help managers supervisors decision-making. N...

Healthcare is implementing CRM as a strategy for managing interactions and communication with patients which involves using Information and Communication Technology (ICT) to organize, automate, and coordinate business processes. CRM with the Web technology provides healthcare the ability to broaden service beyond its usual practices, and thus provides a particular advantageous environment for t...