Empirical exploration of how online consumers interpret and value the marketing communication embedded in shopping interface components has the potential to advance knowledge of online consumer behavior and to inform design decisions concerning consumer-oriented Web sites. To date, little research has been completed regarding how interface components hinder or aid consumer perceptions of the on...

Online shopping is becoming a well-accepted way to purchase a variety of products and services. For online shoppers, an online interactive hypertext environment enables them to search and control information; alteration in the traditional mass media environment in which the sender of messages largely controls what will be seen and heard as well as shift of control in favor of the receiver for c...

Consumers’ enhanced risk perception is an important challenge to be met in electronic commerce. The research presented here casts new light on the concept of trust, which is a vital mechanism when it comes to reduce perceived risk. Trust is conceptualized as a multi-dimensional concept comprised of a person’s trusting attitudes toward the vendor, the system and the self as well as his or her tr...

Applications to support online comparison shopping are expected to become increasingly available to consumers. However, not all consumers equally engage in online comparison shopping and, thus, would not necessarily benefit from such tools. The study proposes that the perceived usefulness of comparison shopping tools depends on consumers‟ comparison shopping proneness, which in turn is influenc...

Since the explosion of the Web as a business medium, one of its primary uses has been for marketing. Soon, the Web will become a critical distribution channel for the majority of successful enterprises. The mass media, consumer marketers and advertising agencies seem to be in the midst of Internet discovery and exploitation. Before a company can envision what might sell online in the coming yea...

The COVID-19 pandemic that occurred throughout 2020 has an impact on economic sector. Consumers tend to use online channels reduce face-to-face contact with marketers or other consumers. On the hand, consumer's need see, touch and feel a product directly is only available in physical stores. This study aims analyze of retail consumer behavior. uses quantitative methods secondary data sources ob...

E-commerce consumers are facing increasingly complex purchasing decisions. Due to their cognitive capacity, however, consumers may not always achieve their goal of optimal product choice. Existing research has focused on providing aids to consumers to help them make rational and conscious information choices for complex purchasing decisions. Recently, a dual-process Unconscious Thought Theory (...

This research investigates the influences of product presentation modes, decision behaviour and the consumer experience on Internet shopping. The growth of online shopping brings with it cognitive challenges for consumers attempting to assess large numbers of options in purchase decisions. Further, there is little guidance for vendors in terms of presenting large numbers of product. In this stu...

The ability to measure the level of customer satisfaction with online shopping is essential in gauging the success and failure of e-commerce. To do so, Internet businesses must be able to determine and understand the values of their existing and potential customers. Hence, it is important for IS researchers to develop and validate a diverse array of metrics to comprehensively capture the attitu...

Previous research on online consumer behavior has mostly been confined to the perceived risk which is used to explain those barriers for purchasing online. However, perceived benefit is another important factor which influences consumers’ decision when shopping online. As a result, an integrated consumer online shopping decision-making model is developed which contains three elements—Consumer, ...