Mass Customization technologies are increasingly becoming social and allow for interindividual exchange processes such as community-based configuration systems online. But while companies foster community interactions and open their configuration systems, it is not clear (1.) how virtual interactions influence individuals' subjective product satisfaction, since their final decision may not be b...

A new instrument, the Satisfaction with Performance Scaled Questionnaire (SPSQ), was developed to measure individuals' satisfaction with their performance of independent living skills. The SPSQ was designed to be used for clinical assessment and research with community-based persons with disabilities. Split-half reliability coefficients were .97 and .93 for the two scales, Home Management and S...

OBJECTIVES To evaluate client and agency satisfaction with a specific assertive community treatment subprogram, known as inner-city support, developed in Edmonton to target the inner-city population, and to determine the demographics and potential needs of this population. METHOD Clients were administered questionnaires based on the Client Satisfaction Questionnaire and the Satisfaction With ...

The continuous growth of e-learning community has drawn a lot of attention from IS researchers. However, studies have shown that most electronic communities are facing the problems with retaining members and motivating them for active participation. Based on irretrievable investments and IS continuance model, we propose a theoretical model employing reputation, trust, social ties, perceived use...

PURPOSE Shenzhen is the first pilot city in China implementing the gatekeeper policy, with community health service (CHS) centers as the gatekeepers. We aim to investigate patient satisfaction with this policy and its influencing factors in Shenzhen. METHODS 3,848 patients visiting eight CHS centers in Shenzhen of China between May 1 and July 28, 2013 were recruited. We interviewed them using...

Micro-blogs are receiving increasing attention as a widely used tool for disseminating short messages to an interested group of followers. Twitter, for example, is regarded as one of the biggest forces in social media (Smith, 2011). However, despite the tremendous growth of micro-blogs, relatively few studies have attempted to explain the popularity of micro-blogs, or examine why users continue...

BACKGROUND Community health workers are the main providers of community health services in China and have been important in the process of health system reform that has been in place since 2009. Therefore, it is critical that healthcare managers and policy decision makers motivate current staff and improve their job satisfaction. This study examined workplace characteristics and their contribut...

Community pharmacists, the most accessible member of health chain, have outreached from medicine dispensers to health professionals responsible for safe, effective and rational use of medicines besides patient counseling with drug information while other personnel of a pharmacy help to complete the health care services (1-3). " Most drug related problems are avoidable and community pharmacies a...

OBJECTIVE It is well documented that both work stress and work motivation are key determinants of job satisfaction. The aim of this study was to examine levels of work stress and motivation and their contribution to job satisfaction among community health workers in Heilongjiang Province, China. DESIGN Cross-sectional survey. SETTING Heilongjiang Province, China. PARTICIPANTS The particip...