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The effects of 14

This paper explores the gap between museum policy and practice in the United Kingdom (UK) by offering empirical evidence from a comparative street-level analysis of museum services in Scotland, England and Wales. Exploring devolution in cultural services from the ground-level using Lipsky’s (1980) ‘street-level’ approach gives new insights to the role of groundlevel workers in cultural policy. ...

In this empirical paper, we investigate IT-enabled innovation and improvisation in SMEs that operate in turbulent market environments. Using the theoretical lens of the resource-based view of the firm and dynamic capabilities, we study IT resources, IT capabilities, and organizational agility in such SMEs. We conducted an online survey of Canadian SMEs and use an emerging analysis technique cal...