Mobile shopping is very popular nowadays. Many mobile shopping websites were founded in recent years, such as Yahoo! and Rakuten Ichiba. Most previous articles focused on theory of planned behavior, trust, flow, perceived usefulness, consumer usability preference, consumer shopping experience and decision-making, integrating technology acceptance model and perceived value. There are few studies...

SUMMARY Due to the internet and E-commerce booming, many airline companies are attempting to stimulate customers to shift from traditional distribution channels to online channels. Therefore, Web site quality, trust, usefulness, enjoyment and social pressure are now considered a critical factor in attracting customers' attention and build loyalty. This paper proposes factors that Drives consume...

This study presents two extensions to the two-stage expectationconfirmation theory of information systems (IS) continuance. First, we expand the belief set from perceived usefulness in the original IS continuance model to include three additional predictors identified in the unified theory of acceptance and use of technology, namely effort expectancy, social influence and facilitating condition...

This paper examines cognitive beliefs and affect influencing one's intention to continue using (continuance) information systems (IS). Expectationconfirmation theory is adapted from the consumer behavior literature and integrated with theoretical and empirical findings from prior IS usage research to theorize a model of IS continuance. Five research hypotheses derived from this model are empiri...

This study intends to understand why the social network sites users continue to use the service and why would they turn to other social network services. By integrating the honesty of self-disclosure with confirmation and three dimensions of social capital with perceived usefulness, we establish a new expectation confirmation model to understand the continuance intention of social network sites...

This article examines the determinants of service quality and continuance intention of online services. We proposed and empirically tested a model with both service and technology characteristics as the main drivers of service quality and subsequent continuance intention of eTax, an electronic government (eGovernment) service that enables citizens to file their taxes online. Our data were colle...

Purpose: This paper aims at an understanding of factors that influence the continuance intention to use mobile interest-based community applications, with a focus on the impacts of technology acceptance model (TAM) constructs and experiential value. Design/methodology/approach: Taking a hybrid model combining TAM and extended expectation confirmation model (ECM) as foundation, this study integr...

Social networking (SNW) services such as Facebook and MySpace are growing exponentially. While many people are spending an increasing amount of their time on the services, others use them minimally or discontinue use after a short period of time. This research is asking the question: What are the salient factors influencing individuals to continue using and extending the range of SNW services a...

Maintaining sustainable consumer behaviours is necessary for both mitigating environmental problems and the success of businesses. However, to date, focus mainly on motivation-adoption link (i.e., how motivate behaviours) rather than adoption-continuance maintain those behaviours). This study addresses between sustainability adoption continuance, through a structured literature review. Specific...