extended abstract 1. introduction the widespread use of the internet in urban communities has changed the geographical concentration of services and has led to the emergence of urban electronic services. improving productivity and increasing access are the benefits of creating electronic services. to achieve these benefits, the acceptance of electronic services in the community should be consid...

power transformers are key components in electrical power supplies and their failure could cause severe consequences on continuity of service and also generates substantial costs. identifying problems at an early stage, before catastrophic failure occurs, is a great benefit for reliable operation of power transformers. frequency response analysis (fra) is a new, well-known and powerful diagnost...

Introduction. The popularity of social question and answer sites has made it an important and convenient source for obtaining knowledge. This study quantifies how three different system characteristics (interface design, interaction and answer quality) affect users' perceptions (perceived usefulness, perceived ease of use and perceived enjoyment), which in turn alter the perceived user experien...

Financial technology has been an invaluable instructional material in the global science and trend is target of new applications great business potential. This study aims to analyze influence brand service trust, perceived usefulness, ease use on behaviour intention through attitude fintech users. research method uses purposive sampling with criteria entrepreneurs using financial located Malang...

As the service-oriented computing paradigm and its related technologies mature, it is expected that electronic services will continue to grow in numbers. In such a setting, the course of service discovery could yield many alternative yet heterogeneous services which, by all means, may be of different type and moreover distinguished by their quality characteristics. To come through such situatio...

This paper focuses on identifying some the factors affecting customer satisfaction and trust in an e-commerce setting (one specific company) among Vietnamese customers. It examines various stimuli, namely, value factors as expressed in terms of product offer and price and service quality dimensions, including ease of use, website design (e-scape), responsiveness, customization, and assurance. A...

This research studied the effect of 15 variables on the consumers' overall satisfaction and repurchase intention in Internet shopping malls. As the value of loyal customers is incomparably high in Electronic Commerce, winning customers’ loyalty is vital to success of shopping malls. In this study, a customer is defined as one who has purchased goods or services at least once from Internet shopp...

This study examines patterns of mobile data communications service adoption with respect to a commonly used service, short message service, at the individual users level. Based on Davis’ technology acceptance model, Ajzen’s theory of planned behavior, and Bandura’s social cognitive theory, a comprehensive model is established to test the influence of selfefficacy, perceived usefulness, perceive...