Enterprise Resource Planning (ERP) systems are widely used but notoriously difficult to learn and master. The authors propose that a database approach to representing the system’s tasks, interface components, and usage logs in conjunction with the ERP domain data can serve as a foundation for improving system usability. The framework the authors designed supports automatic logging of user-syste...

Through a grounded analysis of NASA's ERP implementation that spans the four years after the system went live, we motivate the importance of loose coupling to the study of enterprise systems, identify three forms of loose coupling associated with enterprise systems, and detail the evolution of activity that is loosely coupled from the system. We conclude by suggesting that loose coupling that i...

Recent research indicates that higher ERP assimilation in organizations positively influences organizational agility, and that the dynamic capability of systems agility moderates the effects of ERP assimilation on agility. In this paper, we extend this research, to investigate the organizational competencies under which enterprise systems influence organizational agility. We propose a theoretic...

Enterprise Resource Planning (ERP) Systems, and more especially their successful adoption and implementation, have been the subject of extensive research as can be evidenced by the large body of literature on this and related topics in the extant literature to date. However, the effect of cross-cultural issues has been less widely studied, perhaps because of the difficulty and complexity of suc...

Considering the problems and limitations of SMEs in the adoption of IT-enabled innovations in general and enterprise system software solutions in particular, this paper analyses the challenges and opportunities a medium-sized enterprise face in their decision to adopt Enterprise Resource Planning (ERP) systems, using a case study approach. While push by the technology/software vendors, influenc...

The 1990s saw the widespread adoption of enterprise resource planning (ERP) systems in many countries. Implementation of enterprise-wide systems (ES) continues apace as organizations adopt CRM and SCM packaged software, or replace their aging ERP systems with third-generation ERP packages. These implementations are often motivated by promises of integrated information and processes across the e...

Prior studies have suggested that Small and Medium Enterprises (SMEs) have unique characteristics that impact their ability to successfully implement enterprise systems. This paper analyzes three modes of delivery for enterprise systems: integrated ERP, Best of Breed (BoB), and Software as a Service (SaaS), and determines how well these delivery modes are aligned with the requirements of SMEs. ...

Enterprise systems (often referred to as enterprise resource planning (ERP) systems) can help organisations manage their key resources: money, staff, products, customers and suppliers, more effectively. Like many new technologies, ERP has been accompanied by vendor hype and stories of implementation failure. Work on critical success factors (CSFs) should encourage more appropriate implementatio...

Purpose – The purpose of this article is to provide further insights into the adoption of enterprise resource planning (ERP) systems and the impacts on organisational performance. It aims at challenging existing claims of ERP vendors with regard to the benefits of their products and at providing evidence of the benefits of bundling ERPS with supply chain management systems. Design/methodology/a...

The aim of this paper is to present the results of an analysis of implementing enterprise resource planning (ERP) effectiveness from the perspective of implementation policy and operational effectiveness. Re-engineering has become increasingly important recently due to the rapid changes in the business environment. By implementing ERP systems, companies can standardize their business processes ...