T he Women’s Empowerment Project (WEP) was created by the Chicago Coalition for the Homeless (CCH). Its goal is to empower women who are homeless to advocate for their right to decent and affordable housing, child care, and livable wage jobs. Critical to these efforts was the acquisition and development of an abandoned building on Chicago’s South Side: the Brand New Beginnings Project (BNB)1, a...

* This paper was prepared by Dr. Nagesh Kumar, Director-General, Research and Information System (RIS) for Developing Countries, Core 4B, India Habitat Centre, Lodi Road, New Delhi-110003, India, email: [email protected], [email protected], and Mr. K.J. Joseph, Visiting Senior Fellow, RIS, email: [email protected]. I emergence as a globally competitive supplier of software and services has attr...

with the rapid growth of e-commerce and online consumer shopping trends, the importance of building and maintaining customer loyalty in electronic marketplaces has come into sharper focus in marketing theory and practice. this paper integrates previous research in the field of brand loyalty to present a conceptual framework of “e-loyalty” and its underlying drivers. implications for e-marketing...

The intangibility of services differentiates product brands from its characteristics. Building brand equity in the context of services, is therefore crucial to the conduct of a firm’ marketing strategies and plays an important role in increasing consumers’ perceptions. This study attempts to address relationships between brand equity and marketing stimuli. In particular, the study aims to draw ...

–The purpose of this study was to develop a framework for understanding the antecedents and components of athlete brand. Based on a set of 21 interviews conducted in three different countries, a detailed framework is proposed including five antecedents and two components of athlete brand. The antecedents are media (social media, mass media, video games and major sport events), oral communicatio...

Building on the Stereotype Content Model, this paper introduces and tests the Brands as Intentional Agents Framework. A growing body of research suggests that consumers have relationships with brands that resemble relations between people. We propose that consumers perceive brands in the same way they perceive people. This approach allows us to explore how social perception theories and process...

Consumer-brand relationships encompass several dimensions, most of which have attracted growing research attention during the last years. Building these relationships is especially important in the marketing 3.0 era, where it is suggested that customers will choose those brands that satisfy their deepest needs. With these ideas in mind, this article provides a review of two key concepts implied...

The authors propose EQUITYMAP, a new approach for measuring, analyzing, and predicting a brand’s equity in a product market. It defines brand equity at the firm level as the incremental profit per year obtained by the brand in comparison to a brand with the same product and price but with minimal brand-building efforts. At the customer level, it determines the difference between an individual c...

This paper investigates the antecedents and the behavior of Lead Users in the Microsoft brand community (MBC). Lead users in the MBC are called Microsoft Most Valuable Professionals (MVP). The group of MVPs is highly regarded as a very valuable resource within the Microsoft brand community, and their opinion strongly influences innovations in the MBC. MVP activities are center within the Micros...