Two governance mechanisms employed by organizations to improve the perceptions and usage of their online knowledge repositories among knowledge workers are employing experts to control or edit users’ contributions (refereed repositories), and allowing a community of users to review, rate, or edit existing contributions (community wikis). Although these mechanisms are purported to improve the qu...

A meta-analysis comparing the persuasiveness of one-sided and two-sided messages was conducted. Based on the Elaboration Likelihood Model it was hypothesized that audience favorability would moderate the effectiveness of the messages. However, the Discounting Hypothesis predicted increased persuasiveness for the two-sided message. The analysis Indicated the existence of two types of operational...

The aim of the paper is to propose a framework for the structure of persuasive communication based on the Elaboration Likelihood Model (ELM) by Petty and Cacioppo, the Inference Anchoring Theory (IAT) by Budzynska and Reed and the Interpersonal (IP-) Argumentation Model by Budzynska. The ELM suggests that there are two routes to persuasion: central and peripheral. IAT assumes that communication...

Governments are continually looking to save costs in providing services especially with the economic crunch. Studies have shown that there is some form of reluctance to transact with governments over the internet even when it is cost saving and efficient. This is especially true where no policies mandating the utilization of e-government transactional web services (EgovTWS) exist and situations...

Next month, you will have your final examinations. After calculating your average scores for each course, you are sure that you can get high distinctions in almost all courses. You have finished reviewing all lecture materials, all tutorial materials, and all textbooks. However, there are still four weeks before the examination. Since you have extra time available, you plan to buy a book about ...

This study proposes a set of hypotheses based on the perspective of the elaboration likelihood model (ELM) of persuasion, a conceptual model that explains the formation of member’s relationship quality and subsequent behavioral loyalty that are prompted by central and peripheral cues, namely argument quality and source credibility. Moreover, we also argue that the extents to which argument qual...

With the surge in the number of the online review, how to get valuable information from a large number of useless information become a new problem that people face with when they shopping online. So far, many scholars have carried on some researches on this problem, but most of the studies were based on tangible goods' online reviews, and studies about services' online reviews are still very fe...

We have created a new semantic tool called AstroConcepts, providing definitions of astronomical concepts present on Web pages. This tool is a Google Chrome plug-in that interrogates the Etymological Dictionary of Astronomy and Astrophysics, developed at Paris Observatory. Thanks to this tool, if one selects an astronomical concept on a web page, a popup window will display the definition of the...