This article describes an emotional adaption approach to proactively trigger increased helpfulness towards a robot in task-related human-robot interaction (HRI). Based on social-psychological predictions of human behavior, the approach aims at inducing empathy, paired with a feeling of similarity in human users towards the robot. This is achieved by two differently expressed emotional control v...

Purpose Online consumer reviews are increasingly used by third-party e-commerce organizations to shed light on the positive and negative sides of brands they sell. However, large number requires these shortlist most helpful ones cope with information overload. A growing scholars have been investigating determinants review helpfulness; however, little is known about influence cultural factors in...

PURPOSE/OBJECTIVES To examine the extent to which antecedent variables and appraisals differentiate levels of hope in women during treatment for breast cancer. DESIGN Descriptive, correlational. SETTING Two large midwestern urban areas. SAMPLE 73 Caucasian women between the ages of 20-73 with first-time diagnosis of breast cancer; recruited through five physician offices; within three mon...

Abstract The purpose of this study is to explore the effect purchase context on relative importance drivers online review helpfulness and also psychological process behind it. This will help management team retailers create a better ranking system that considers context. Based theory helpful behavior, we propose review-helpfulness driven by characteristics such as diagnosticity vicarious expres...

233 Helpfulness of interventions for mental disorders: beliefs of health professionals compared with the general public

Most E-commerce web sites and online communities provide interfaces and platforms for consumers to express their opinions about a specific product by writing personal reviews. The fast development of E-commerce has caused such a huge amount of online product reviews to become available to consumers that it is impossible for potential consumers to read through all the reviews and to make a quick...

Consumers frequently read online consumer reviews before purchasing products both online and offline (at stores). Yet, reviews are known to have certain biases. This paper surveys 17 types of biases that previous studies identified. The effects of these biases are intertwined and hard to isolate from one another. It is then difficult to assess the impact of each bias on how consumers rate the h...

Background Chou and Tsai (2007) found that a majority of Taiwanese high-school-aged students self-reported using virtual worlds (eg, video games) for entertainment, with males reporting higher frequencies of use over time than females. Additionally, findings from recent research (Lin, Tutwiler & Chang, in press) hint at the importance of considering student gender, prior use of virtual worlds, ...