We study the impacts of social interactions on competing firms’ quality differentiation, pricing decisions, and profit performance. Two forms are identified analyzed: (1) market-expansion effect (MEE)—the total market expands as a result both sales—and (2) value-enhancement (VEE)—a consumer gains additional utility purchasing from one firm based this firm’s previous and/or current sales volume....

Understanding the quality of insight has become increasingly important with trend allowing users to post comments during visual exploration, yet approaches for qualifying are rare. This article presents a case study investigate possibility characterizing via interactions performed. To do this, we devised interaction visualization tool-MediSyn-for generation. MediSyn supports five types interact...

E-tourism has evolved as a mainstay business for tourist service providers. It plays an integral role in the dissemination of information and influencing consumer’s preferences and satisfaction. The purpose of this study is to identify the dimensions of service quality perceptions of consumers in e-tourism in the Indian context. It also aims to understand the relative impact of these service qu...