Effective process management is a basic prerequisite for increasing the quality and performance of educational organizations. The aim paper to point out potential application European Foundation Quality Management (EFQM) Model 2020 improve perfect processes in Slovakian vocational school towards sustainability. We used latest version EFQM applied questionnaire method conduct self-assessment. A ...

Purpose: The purpose of this paper is to understand whether or not the European Foundation for Quality Management (EFQM) Model and Shingo promote are embedded into three pillars sustainability, as well propose a conceptual model excellence in business towards sustainability. Methodology/Approach: Following PRISMA methodology, 102 articles were included review. A bibliometric co-citation network...

Abstract This study aims to analyse the relationships among EFQM model, knowledge management (KM) process and corresponding results. It also seeks predictive power of phases KM with regard organisational The sample under is composed 113 Spanish organisations that feature some kind Excellence Recognition System granted by European Foundation for Quality Management (EFQM). paper uses partial leas...

The European Foundation for Quality Management (EFQM) 2020 model is a comprehensive and updated business that encompasses sustainability shares features with Industry 4.0, emphasizing transformation improved organizational performance, yet different theoretical practical foundations. This research highlights the EFQM model’s novelties its relationships/implications 4.0 paradigm, contributing to...


 Purpose
 This work analyses quality management (through the European Foundation for Quality Management-EFQM-model) and transformational leadership in hotels Spain.
 Design/methodology/approach
 The study 102 5-star large luxury that answer a questionnaire on EFQM model. It degree of importance hotels, significant differences between groups (according to stars, size, modali...