In many companies, warranty management functions are handled in isolation without the necessary focus on analyzing the impact of each function on discrete value chain functions such as manufacturing, quality, and services. In many such companies, the warranty management function is fragmented across financials, product design, manufacturing, quality and reliability, service chain, sales, and ma...

We explore the use of remote service technology in manufacturing. The study provides insights into the impact of information technology use on the service business models in German-based manufacturing companies. For these companies, services become increasingly important to compete in global markets. Our study traces how the use of IT, specifically remote service technology, enables innovation ...

Recently, demand for object recognition is rising with the increase of digital images. In this paper, a performance comparison of some object recognition techniques has been made. In a dataset, images usually contain wide background areas other than the object area which is focused in the recognition. This unnecessary areas should be ignored to increase the efficiency and accuracy of object det...

This paper is based on the findings of a questionnaire survey conducted on large manufacturing firms in Australia and Japan during 1997. The results of the survey have revealed a number of important differences between the two countries. For example, while management accounting practices of the Australian companies place an emphasis on cost control tools at the manufacturing stage, those of the...

Sustainability has been identified as an emerging business megatrend that companies across the spectrum need to respond to. Companies in the manufacturing industry have also increased their efforts in this direction. However, the efforts for improving the efficiency of manufacturing processes vary widely across the industry and may vary even within different locations of a large manufacturing o...

Using data from 170 manufacturing companies, we identified five facilitators for knowledge management in an ERP environment. Additionally, we examined the relationship between knowledge management and manufacturing companies’ competitive advantages in the E-business environment. The result of the study suggests that adopting organizational preparation for KM, employee education and learning, in...

this paper discussed the application of information and communication technology (ict) in pharmaceutical product marketing in nigeria. data for the study was obtained from 76 pharmaceutical firms in southwest nigeria which comprised of about 95% of the pharmaceutical companies that were into manufacturing of drugs in nigeria. the categories of firms surveyed include retail pharmacy, combination...

Outsourcing has advanced to an important measure that is applied broadly in operations management. Nowadays, suppliers of manufacturing companies do not only provide direct material like raw material and operational supplements but offer components and advanced modules incurring many value-adding stages. Whereas in the past companies built up local supplier networks, they recently tend to searc...

Nowadays manufacturers are forced to shift from their traditional product-manufacturing paradigm to the goodsservices continuum by providing integrated combination of products and services. The adoption of service-based strategies is the natural consequence of the higher pressure that these companies are facing in the global markets especially due to the presence of competitors which operate in...

Manufacturing companies are increasingly dependent on external resources and are endeavoring to develop and manage the Enterprise Resource Planning (ERP) information systems capabilities and strategic inter-firm relationships concurrently and dynamically to leverage external resources for competitive advantage. This paper investigates and theorizes about the correlation between different types ...