In their recent editorial Mannion and Braithwaite provide an insightful critique of traditional patient safety improvement efforts, and offer a powerful alternative vision based on Safety-II thinking that has the potential to radically transform the way we approach patient safety. In this commentary, I explore how the Safety-II perspective points to new directions for organisational learning in...

Several empirical studies have proved that better organisational learning induces higher organisational performance. However, none of them addressed the issue of organisational learning process simultaneously in several countries. In our contribution, we aim to test differences in the way companies learn in Slovenia, Croatia, and Malaysia. We used the OLIMP questionnaire, a measurement instrume...

This paper presents a model for organisational information processing (OIP model) which is used to introduce a theoretical frame for the analysis of the potentials of information and communication technologies, tools and systems to support organisations in organisational information processing. Apart from the well known analysis of individual information processing in the categories of informat...

The current complexity of organisational environments is related to the challenges of the knowledge economy and it calls for a drastic and breakthrough development of conceptual frameworks able to inform new and innovative organisational practices. Knowledge management and organisational learning already take this lead though it is necessary to complement them and to use deeper and more complex...

Organisations need to improve their ability to learn and to continue learning to keep pace with the environment. However, the learning process does not stop at the boundaries of the single organisation, but should be placed in an inter-organisational setting in which companies complement each other in competences, capabilities and knowledge. This paper presents a number of practical results of ...

This paper presents recent research into methods used in Australian Indigenous Knowledge sharing and looks at how these can support the creation of suitable collaborative environments for timely organisational learning. The protocols and practices as used today and in the past by Indigenous communities are presented and discussed in relation to their relevance to a personalised system of knowle...

This paper outlines a case study in which a management development learning process was tightly coupled to organisational change and development objectives. The case discusses how a research and consulting team came together to develop highly reflexive pedagogy to support the work of internal managers who were organized into teams (learning sets) to undertake 'organisational problem solving'. T...

The analysis of this chapter starts from organisational theory, and from this it draws conclusions for the design, and possible organisational applications, of Distributed AI systems. We first review how the concept of organisations has emerged from non-organised "blackbox" entities to so-called "computerised" organisations. Within this context, organisational researchers have started to redesi...

The article examines the impacts of organisational culture on the learning and development of tour guides. Drawing on a case study of a small, entrepreneurial tour company, the paper considers the nature of the organisation’s culture, the tours it provides, including their narrative contents and the processes of organisational learning and socialisation. The paper suggests that the development ...

Learning experiences of twenty-eight administrative information system development projects in a large Finnish university are analysed over a time frame of eighteen years. A series of reporting development projects is chosen for more detailed inspection. Organisational learning is conceptualised to consist of cycles during which the organisational reactions towards development actions reveal th...