Between 1993 and 1995, the majority of German firms in services introduced new organizational practices (OC), in particular total quality management systems, certified ISO 9000, lean administration, flatter hierarchies, delegation of authority and ICT-enabled organizational changes). This paper analyzes the impact of organizational change as well as the impact of the introduction of information...

In the work bibliometric analysis of scientific works on definition concepts "organizational changes" and "uncertainty" is made. There a steady increase in attention to problems organization management conditions uncertainty. This emphasizes relevance research topic search for interconnected promising areas future research. The growth publishing activity made it possible conduct qualitative bas...