Express parcel delivery has increased significantly in recent years because of changes technology and consumer habits, as the number express companies competitiveness among them. For an business to be sustainable, it must succeed increasing customer perceived value (CPV). This study aims investigate business-to-business (B2B) performance between their main service provider. The objective was an...

This article presents an SDI-based approach to implement selected web services within the Land Parcel Identification System (LPIS) Quality Assurance framework, according to the Commission Regulation 1122/2009. The Test Bed uses OGC conforming web services allowing for: (1) agricultural data transformation from national data schemas to the common LPIS Core Model, (2) transferring, validating and...

In many city centres and some large urban areas, access restrictions are imposed on trucks vans. On the other hand, number of e-commerce packages to be delivered daily is increasing rapidly, service companies all kinds also have serve their customers in these areas. The use cargo bikes seen as a possible solution. direct reason for this research observation that there still room new type bike m...

background and objectives: services quality has become the major concern of policy-makers in the present rapidly growing consumer-oriented health industry. however, there is a major gap in the relevant literature in malaysia in this particular field. thus, this research attempted to narrow this gap by conducting a qualitative study to gain insight into quality of healthcare services in the mala...

Purpose This paper investigates the economic performances of two business-to-consumer (B2C) e-commerce last-mile delivery options –parcel lockers (PLs) and traditional home (HD) in contexts where is still at its early stages. It analyses compares different implementation contexts, urban rural areas. Design/methodology/approach study develops an analytical model that estimates costs for both PL ...

When managing a supply chain or an assembly site there is a demand both for the supplier and the customer to know exactly where along the transportation route the deliverables are. Some companies offer tracking systems for the whole supply chain, from source to destination. These types of solutions require a centralized server where the tracking data is gathered. The server is maintained by a s...