نتایج جستجو برای: perceived value and loyalty are inconceptual model

تعداد نتایج: 17387223  

Many studies have found that the perceived authenticity of cultural and religious events affects event satisfaction and loyalty. Little is currently known about how perceived authenticity is affected by the facilities, such as food and the availability of information, which are independent determinants of satisfaction and loyalty. This study aims to examine the antecedents of event loyalty. Que...

پایان نامه :وزارت علوم، تحقیقات و فناوری - دانشگاه کاشان - دانشکده علوم انسانی 1390

increasing academic and professional language demands around the world are not a deniable fact. the purpose of this study was to investigate english language needs and communication needs of the chemistry students at master and ph.d. levels at the iranian universities. in this research, different methods were used including un-structured interview, structured interview, and two sets of question...

2004
Javier Cebollada

In this study some differences in brand value in online channels are examined and compared with physical channels. The arguments presented lead to two hypotheses about brand loyalty in these environments. The first is that brand loyalty will be greater in online channels and the other that this difference is greater in product categories in which sensory factors predominate (those perceived by ...

پایان نامه :وزارت علوم، تحقیقات و فناوری - دانشگاه تربیت مدرس - پژوهشکده مهندسی فرایند 1395

abstract: mineral scaling in oil and gas production equipment is one of the most important problem that occurs while water injection and it has been recognized to be a major operational problem. the incompatibility between injected and formation waters may result in inorganic scale precipitation in the equipment and reservoir and then reduction of oil production rate and water injection rate. ...

2012
M. Dachyar

Innovation is being view from four areas of innovation, product, service, technology, and marketing. Whereas customer loyalty is composed of customer expectation, perceived quality, perceived value, corporate image, customer satisfaction, customer trust/confidence, customer commitment, customer complaint, and customer loyalty. This study aimed to investigate the influence of innovation factors ...

Journal: :مدیریت بازرگانی 0
ابراهیم عباسی دانشیار مدیریت، دانشکدة علوم اجتماعی و اقتصادی، دانشگاه الزهرا، تهران، ایران علی اکبر رجبی میاندره کارشناس ارشد mba، دانشکدة مدیریت، دانشگاه پیام نور مازندران، ساری، ایران

the current study aims to identify the effective factors and barriers to loyalty in electronic banking services in the private banks customers. for this purpose, a survey was done with a questionnaire sampling from 420 customers of private banks in golestan province, who have used electronic banking services in 2011. the results indicated that seven factors including preference, customer satisf...

1997
Tor Wallin Andreassen Bodil Lindestad

i Based on theory from consumer behavior and cognitive psychology, the purpose of this paper is to discuss and test corporate image and customer satisfaction as two routes to customer loyalty. Based on data from 600 individual customers categorized as having high or low service expertise of three companies within the package tour industry, a conceptual model is proposed and tested empirically u...

Journal: :Journal of Retail & Leisure Property 2008

ژورنال: مدیریت سلامت 2016

Introduction: Nowadays, in the present condition of high competition among hospitals they strive to maintain and increase their market shares; however, some hospital managers are not informed about the factors influencing their brand equity and the mechanism by which they could manage the brand to enhance their positions in the minds of patients. Therefore, the purpose of this study is to ident...

Journal: :Int J. Information Management 2010
Zhaohua Deng Yaobin Lu Kwok Kee Wei Jinlong Zhang

With the rapid development ofmobile technology and large usage rates ofmobile phones, mobile instant message (MIM) services have been widely adopted in China. Although previous studies on the adoption of mobile services are quite extensive, few focus on customer satisfaction and loyalty to MIM in China. In this study, we examine the determinants of customer satisfaction and loyalty. The finding...

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