Unlike previous behavior management research, this study used a quasi-experimental, control group design to examine the impact of financial and nonfinancial incentives on business-unit (21 stores in a fast-food franchise corporation) outcomes (profit, customer service, and employee turnover) over time. The results showed that both types of incentives had a significant impact on all measured out...

Department of Management & Marketing King Fahd University of Petroleum & Minerals Dhahran 31261, Saudi Arabia Abstract. Existing streams of literature are integrated to propose a conceptual framework that highlights the antecedents of relationship marketing on customer loyalty and its outcomes. The framework aims to provide insights into the underpinnings of relationship marketing. The proposed...

The assessment and measurement of the mental state in patients suffering from a depressive illness is important both in clinical psychiatry and in research. Clinical assessment by an experienced psychiatrist, even when it is quantified on the basis of a rating scale (e.g. Hamilton's Rating Scale for Depression) has the disadvantage of being dependent on the skill of the rater and on his clinica...

OBJECTIVE Service members undergoing disability evaluation are placed on the temporary disability retirement list (TDRL) when their disabling medical condition(s) may change in severity over time. Information is sparse on the epidemiology of the TDRL population and factors influencing time spent on the TDRL or changes in compensation ratings before final disability outcome. METHODS A cross-se...

Introduction This research speaks to one of the major concerns facing the modern Royal Navy (RN), especially given the current economic and political climate – that is how to achieve and maintain the correct level of manpower to meet functional and operational requirements. The rate of Voluntary Outflow (VO: previously referred to as Premature Voluntary Release) has remained above the stable lo...

The purpose of the study was to investigate adequacy standards physical training soldiers Ground Forces requirements that are objectively imposed on fitness by content, nature and conditions modern combat operations, as well their equivalence tabular evaluation system; determine possibility expediency use in educational process assess cadets. Materials methods. To achieve goal, a complex genera...