Regret is an emotion that may be experienced by a decision-maker that learns that an alternative choice would have led to a better outcome. How the presence of a social other affects a decision maker’s perception of regret is still an open question. Zeelenberg and Pieters (2004) asked subjects to describe the emotions they thought they would experience in hypothetical situations involving lotte...

OBJECTIVE To compare two ways of combining postal and electronic data collection for a maternity services user-experience survey. DESIGN Cross-sectional survey. SETTING Maternity services in Norway. PARTICIPANTS All women who gave birth at a university hospital in Norway between 1 June and 27 July 2010. INTERVENTION Patients were randomized into the following groups (n= 752): Group A, w...

Abstract This analysis examines the geography of subjective wellbeing within a single country via novel dataset consisting more than 26,000 respondents embedded in 3100 postal code areas Finland. We include detailed indicator on level urbanity respondent’s location derived from 250 × m GIS grid, contextual measures area´s socioeconomic status as well proximity to nearest urban locality and capi...

IT-services should not only be considered from a technical perspective, but should also be seen as commercial services that satisfy a consumer need. Examples include well-known services such as Internet access or an email box. Typically, to satisfy a complex consumer need, a bundle of elementary services is required. In such a bundle, each elementary service can be offered by a different suppli...

Introduction Preventing communicable disease spread is a primary objective for public health (PH). Reaching contagious people in a timely manner is essential to limit disease spread. Notifying patients of their infectious status also serves as an official reminder of social and legal responsibilities. The Marion County Public Health Department (MCPHD) sends disease information and Notice of Pri...

BACKGROUND Feedback from service users will provide insight into opportunities for improvement so that performance can be optimised. In the context of a formative evaluation referring clinician and patient satisfaction with a teleneurophysiology service was examined during a 20 week pilot period. METHODS Questionnaire surveys of referring clinicians and patients were conducted. RESULTS Fift...