Electrodermal activity (EDA) delineates positive and negative emotions, especially in the lower arousal range, which reflects small variations. This study derived formulas to extract features from the EDA graph and found they are effective to predict search satisfaction and explain mobile shopping behaviors including add to cart, purchase, and abandonment (added to cart without purchase). The b...

the aim of this study was to investigate the relationship between family function and marital satisfaction with marital disaffection of married couples (teachers)  in behshahr.   the research method is descriptive and co-relational. the study sample group consisted of 250 married teachers in 2016, of which 150 of them were selected according to morgan random sampling. the research instruments w...

The notion of brand attitude has been conceptualized and been the target of different empirical investigations. There are arguments regarding the antecedents and the consequences of this concept in business environment, and it is believed that there are several factors affecting brand attitude including advertisement and customer satisfaction. On the other hand brand attitude has been argued to...

In the last decade, the concepts of customer satisfaction and customer retention have gained increasing importance in both online and off-line businesses. The primary objective of the present study is intended to ascertain the factors that affect online consumers’ satisfaction in Taiwan. In it, information quality, system quality, service quality, product quality, delivery quality and perceived...

Objectives: Emergency medical technician (EMT) can play a vital role in decreasing morbidity and mortality. Due to the increasing development of electronic systems, their use can be effective in improving the quality of services and reducing costs. This study aimed to assess the satisfaction of EMTs with electronic forms.  Methods: This cross-sectional analytical study was conducted on 99 EMT...

following the introduction of technology and information technology into the fields of industry, commerce and services, providing various services can be considered as one of the most important parts of the impact of this technology in order to provide part of the accepted financial services. lack of customers' necessity to attend the bank in person as well as offering so many internet ser...

Previous research has established that experiential purchases tend to yield greater enduring satisfaction than material purchases. The present work suggests that this difference in satisfaction is paralleled by a tendency for material and experiential purchases to differ in the types of regrets they elicit. In 5 studies, we find that people's material purchase decisions are more likely to gener...

As organizations spend a significant amount of their resources on online channels, it is vitally important to understand the effects of this cost on consumer behavior. The author developed and empirically tested an integrated model combining the effects of organizational efforts on consumer concerns, process satisfaction, and purchase intentions. The results of this effort suggested that consum...