This study examined the relationship between level of logistics service quality, and repurchase intention in e-retail sector Pakistan. Logistics quality LSQ was integrated into step-by-step purchasing process including pre-purchase, purchase, post-purchase factors. research is unique from existing work as it validated a holistic model by examining role customer’s perception strengthening their ...

In this paper we report on a study into the antecedents of online purchase intention for B2C websites. In particular, this research juxtaposes two competing models that explain online purchase intention. A replication was carried out of the trust-oriented study by Jarvenpaa, Tractinsky, and Vitale (2000), and the websiteoriented model from Chau, Au, and Tam (2000), first developed by Davis (198...

This paper examines the relationship between performance assessed electronic store (e-store) service quality and e-store customer loyalty in an electronic retailing environment. The research was carried out using a web-based survey method involving 3 e-stores and 324 e-customers. The survey data was then used to test models of e-store service quality and estore customer loyalty and to assess th...

Measuring the quality of mobile shopping (m-shopping) system provides retailers with a greater understanding of what improvements need to be made along the way to increase purchase intention and organizational performance. M-shopping is an alternative sales channel available to optimize marketing investments as it can be tailored to customer’s purchase intention and ultimately to drive sales. T...

The goal of this economics project is to see if various retail formats actually show a difference in their pricing. To execute this project I selected a product category that the many different retail formats carried, and compared the prices of identical products sold in this category between the different retail formats. The product category I chose to research was women’s fragrances. Identica...

The advancement of the World Wide Web has resulted in the creation of a new form of retail transactionselectronic retailing (e-tailing) or web-shopping. Thus, customers’ involvements in online purchasing have become an important trend. As such, it is vital to identify the determinants of the customer online purchase intention. The aim of this research is to evaluate the impacts of shopping orie...

Thirteen kinds of over-the-counter pharmaceuticals with small side effects and fast treatment effects became available in retail stores or convenience stores as well as drugstores. This is expected to increase consumers’ options for drug purchases and partially resolve discomfort triggered because drugs were only available in drugstores. Nonetheless, applications that inform the locations of st...