introduction: human skills, knowledge and efficiency are important factors in the success of organizations and community health centers which have a critical role in total quality management (tqm) as a management system. knowledge is necessary as a source for the organizations survival. on the other hand, in order for implementation of knowledge management, there is a need for a relatively long...

In order to enhance their global business performance, organizations must be careful with the quality of their information since it is one of their main assets. Analogies to quality management of classical products demonstrate that Information Quality is also preferably attainable through management by integrating some corresponding Information Quality management activities into the organizatio...

Quality of Service (QoS) management strategies have been first introduced in distributed multimedia systems to decide whether and controlling how multimedia streams can be delivered to the user within the given delay, cost or quality constraints. With the recent advances in the development of large-scale distributed applications where different services are provided to a large number of users, ...

Large amounts of information are produced on a daily basis. We include any form of electronic data in the term information, for example e-books, web sites, software, databases, etc. Several studies have investigated the quality of this information, and often find it lacking. It is a complex process of producing said information but also to define and assess quality of the information, especiall...

This paper is concerned with product quality, defined as a kind of durability. Existing models of product quality (in the sense considered here) depend on the idea of signaling, itself driven by an informational asymmetry dictated by “Nature.” The paper proposes an alternative approach, which endogenizes the quality management process. A model is developed that is applicable to the markets for ...

Data Quality (DQ) is a critical issue for effective asset management. DQ problems can result in severe negative consequences for an organisation. Several research studies have indicated that most organizations have DQ problems. This paper aims to explore DQ issues associated with the implementation of Enterprise Asset Management (EAM) systems. The study applies a DQ research framework for Asset...

the present study aims to address the problem of inadequate coverage of various aspects of organizational performance by balanced scorecard (bsc) model through its developing based on the european foundation for quality management (efqm) model. to this end, a developed bsc model, encompassing variables of stakeholders, resource effectiveness, processes effectiveness, human resource management e...