In this study, we investigated the adoptability of software quality measures for healthcare process measurement. Quality measures of ISO/IEC 9126 are redefined from a process perspective to build a generic healthcare process quality measurement model. Case study research method is used, and the model is applied to a public hospital's Entry to Care process. After the application, weak and strong...

To conduct a successful research study, several criteria must be satisfied: the research question must be important (not only to the investigators but to clinicians and managers in other institutions); the research question must be answerable with the available resources; the investigators must be motivated and capable; and the research setting must be appropriate for the study (the institution...

Business process models are used to gain a joint understanding of complex processes. Often they are applied in change projects where either the supporting IT or the processes themselves or both are to be improved. So it is an important question to assess the quality of the modeled business processes. However, so far there is no standard definition of the quality of a business process. Furthermo...

Modelling of machining operations is a key issue in today’s manufacturing. Reliable and effective models are needed in order to plan and control machining processes. The paper gives a short overview of modelling approaches frequently used in manufacturing with emphasis on the workpiece quality. Classical, e.g. differential equation-based techniques focus on the special aspects of machining (e.g...