In daily life, unconscious choices guide many of our on-going actions. Such choices need to be made quickly, because the options change as the action progresses. We confirmed that people make reasonable choices when they have to quickly decide between two alternatives, and studied the basis of such decisions. The task was to tap with their finger on as many targets as possible within 2 min. A n...

Modern Infrastructure-as-a-Service (IaaS) provides flexible access to data center resources on demand in an elastic fashion to meet the highly variable workload requirements of cloud applications. Cloud providers aim to provision resources as efficiently and as quickly as possible to their consumers. However, the lack of information about the hosted applications and their workloads makes it har...

In the supply chain management customer is the most significant component and mass customization is mostly related to customers because it is the capability of any industry or organization to deliver highly customized products and its services to the respective customers with flexibility and integration, providing such a variety of products that nearly everyone can find what they want. Today al...

Group buying is now a popular business mechanism whereby customers are encouraged to bargain together. Today’s group buying usually adopts a fixed group price rather than using a dynamic pricing mechanism and many retailers sell products using both a group buying and a posted price. Therefore, there are usually different shopping channels as the market can be divided into two segments, a group ...

Many real-world situations involve queueing systems in which customers may abandon if service does not start sufficiently quickly. We study a comprehensive model of multi-class queue scheduling accounting for customer abandonment, with the objective of minimizing the total discounted or time-average sum of linear waiting costs, completion rewards and abandonment penalties of customers in the sy...

Convergence of pervasive technologies, techno-centric customers and the emergence of digitized channels, overabundance of user friendly retail applications are having a profound impact on retail experience, leading to the advent of ‘everywhere retailing’. With the rapid uptake of digital complimentary assets and smart mobile applications are revolutionizing the relationship of retailers with th...

This paper presents a sequential approach for the assessment of a multi-layered distribution network from a cluster of collaborating suppliers to a large set of customers. The transportation network includes three segments: suppliers routes from suppliers to a consolidation and distribution center, full truckload routes toward regional distribution centers, and less-than-truckload distribution ...

A substitution network is a rapidly deployable backup wireless solution to quickly react to network topology changes due to failures or to flash crowd effects on the base network. Unlike other ad hoc and mesh solutions, a substitution network does not attempt to provide new services to customers but rather to restore and maintain at least some of the services available before the failure. Furth...

due to the importance of “service quality and customerssatisfaction” subject, this study seeks to investigate and prioritize thefactors which are effective on service quality and customers satisfactionusing grey relational analysis (gra) method. in the case of statisticalpopulations with large sizes, none of the other methods can competewith gra from the viewpoint of calculation accuracy. the s...