The METRICS framework emerged in 2006 to help manage the social subsystem of customer teams (CuTes) as they engage with external technology and business teams (XTeams) in ERP projects. The framework was first validated in a landmark ERP implementation in Southern Brazil. Our research contributes to the validation and application of METRICS by reporting a study developed in 2011 in a different g...

Although Repertory Grid Analysis (RGA) was originally developed in clinical psychology, the technique has been adapted for use in a diverse range of fields. However, the technique is rarely addressed in marketing research texts and has not been fully utilised in the tourism literature. Also, RGA applications have predominantly been reported in the form of personal interviews. The article report...

Access to mathematical knowledge has changed dramatically in recent years, therefore changing mathematical search practices. Our aim with this study is to scrutinize professional mathematicians’ search behavior. With this understanding we want to be able to reason why mathematicians use which tool for what search problem in what phase of the search process. To gain these insights we conducted 2...

This article uses a study on the impact of political (EU-specific) knowledge perceptions legitimacy European Union to demonstrate potential repertory grid method in social sciences. The first objective is methodological. aim test added value for surveying attitudes toward contested concepts, such as legitimacy. To this end, influence perception surveyed with help interviews. Second, possible re...

Title: Using the repertory grid and laddering technique to determine the user's evaluative model of search engines. Purpose This study explores a method for the determination of users' representations of search engines, formed during their interaction with these systems. The purpose is to determine the extent to which these elicited 'mental models' indicate the system aspects of importance to t...

Previous application of the repertory grid technique in the strategy field has been noteworthy. However, all have been imprisoned by their adherence to strict element choice based on grid protocol. Elements in past studies have either focused on all competitor companies, or all strategic decisions, or all decision makers, or all strategic issues, inter alia, in an effort to learn more about how...

OBJECTIVES To use the repertory grid technique as a method for identifying and rating the criteria that clinicians use to make a choice between the different treatment options for patients with a common condition such as varicose veins. DESIGN The "expert panel" consensus method for rating the appropriateness of clinical procedures was modified with an existing psychometric method, the repert...