The gathering of stakeholder requirements comprises an early, but continuous and highly critical stage in system development. This phase in development is subject to a large degree of error, influenced by key factors rooted in communication problems. This pilot study builds upon an existing theory-based categorisation of these problems through presentation of a four-dimensional framework on com...

Effective requirements elicitation is essential to the success of software development projects. Many papers have been written that promulgate specific elicitation methods. A few model elicitation in general. However, none have yet modeled elicitation in a way that makes clear the critical role played by situational knowledge. This paper presents a unified model of the requirements elicitation ...

Social scientists note individuals tend to respond favorably to sensitive topics in surveys, but few consider factors triggering these responses. This study uses unique data to examine respondents’ racial/ethnic attitude under direct and indirect modes of elicitation. In particular, the list experiment provides a cloak of anonymity to a random subsample of individuals that allows them to respon...

The projects with embedded systems are used for many different purposes, being a major challenge for the community of developers of such systems. As we benefit from technological advances the complexity of designing an embedded system increases significantly. This paper presents GERSE, a guideline to requirements elicitation for embedded systems. Despite of advances in the area of embedded syst...

Requirements cannot be collected, but must be elicited from people’s tacit and systems’ embedded knowledge. It is a proven approach to use existing systems and manuals as a source. Literature suggests using background reading to elicit requirements from domain descriptions and manuals. Besides content analysis, no concrete technique describing how to actually conduct background reading is avail...

This paper describes a case study involving individuals from two distinct kinds of end-user stakeholders of a tourism Web site whose results support a conclusion that the EPMcreate creativity enhancement technique is effective when used by individuals, as opposed to groups, and when used by end-user stakeholders, as opposed to requirements analysts.

The UK and wider international e-Research initiatives are entering a critical phase in which they need to move from the development of the basic underlying technology, demonstrators, prototypes and early applications to wider adoption and the development of stable infrastructures. In this paper we will review existing work on studies of infrastructure and community development, requirements eli...

Data Warehouse (DWH) projects bring together different communities of practice to create one body of knowledge and help increase companies’ competitive advantage. In this paper we argue that a “communities of practice” perspective can better envisage the problems often surfacing during the requirements elicitation in DHW development by drawing attention to the processes on the borders between i...