 Normally, the real-world inventory control problems are imprecisely defined and human interventions are often required to solve these decision-making problems. In this paper, a realistic inventory model with imprecise inventory costs have been formulated for deteriorating items under trade credit policy within the economic production quantity (EPQ) framework. We assume that the supplier would...

© 2014 M.E. Sharpe, Inc. All rights reserved. Permissions: www.copyright.com ISSN 1069–6679 (print) / ISSN 1944–7175 (online) DOI: 10.2753/MTP1069-6679220302 The customer management literature has made significant progress toward evaluating the effectiveness of marketing activities using customer profitability as a basis. Customer profitability is an individual-level metric based on the discoun...

Among all the topics about price dispersion, asymmetric price dispersion between online and o¤-line channels and asymmetric pricing across traditional retailers, e-tailers, and multichannel retailers have received the most extensive empirical examination in the literature. However, in many cases, these studies generate contradictory results. This paper jointly models traditional retailer, e-tai...

As a highly customer-sensitive business, retailing is one of the most socially active industries. Nevertheless, when addressing retailers as brands, the retailing literature has failed to account for their unique social orientation, exposing a gap in the literature. This paper utilizes the sociological view of brands to socially construct a conceptual retail brand model from the customer standp...

We consider customer response time minimization in a two-echelon supply chain system with stochastic demand where the first echelon consists of one production plant and the other of one retailer. Traditionally models of this type only seek to minimize traditional operating costs. However, because of the highly competitive nature of the market, it is also essential for the manufacturer to respon...

This research paper aims to assess the influence of Retail Service Quality and CSR as antecedents Retailer Personality Customer Reactions. Also, reviews were done for studies which implemented Analytic Hierarchy Process (AHP). The relationships links identified from a rigorous literature review. A conceptual model has been developed proposed, with Policy retailer Reactions consequences Personal...

Trade credit is a well established promotional tool in the present competitive world and its impact on demand cannot be ignored. Businesses often use trade credit to increase their market share and, in turn, the profit. Undoubtedly, trade credit plays a great role in increasing the demand but it also involves a great risk of nonpayment. In order to reduce the risk of non-payment, businessman at...

In this paper, we develop a linear optimization model for minimal cost fulfillment of goods in a business to customer (B2C) scenario. In particular, we focus on an Internet enabled retailer (e-tailer) fulfilling the orders received through the Web. We formulate and solve the least cost optimization problem to determine the best choice among the following three options: dedicated fulfillment, ou...

Using data on mobile phone handset sales from a single retail store, we examine the impact of different retail responsibility designations and vertical contracts on seller service provision, firm profitability, and social welfare. During our sample, this store switched from retailer-managed retailing with linear pricing contracts to manufacturermanaged retailing with revenue sharing. We estimat...

In a competitive market, customer decision is made to maximize his utility. It can be assumed that risk of losing a supply chain’s customer can be defined based on products utility from customer point of view. This paper takes account of product price and service level as competition criteria. The proposed model is based on non-cooperative game theory, for one-manufacturer and one-retailer supp...