Web-based customization self-services allow and encourage a diverse set of consumers to engage in creative work. In the nottoo-distant past most consumers purchased mass-manufactured products from a physical store, whereas today people can remotely acquire a variety of individually tailored items ranging from sneakers to wedding invitations. Increasingly, companies provide online configurator s...

In the future multi-cloud ecosystem, many cloud providers and consumers will interact to create, discover, negotiate and use software services. Cloud service brokers will play a central role in bringing providers and consumers together, assisting with software service creation (from abstract models to platform-specific deployments), multi-cloud translation (model-driven adaptation and deploymen...

People have paid for print newspapers for ages and they don't seem to mind. So what is so different about online news? This paper develops an individual-level choice model for analyzing the probability of an individual choosing one of these charging service for online news: video on demand, news in depth, and news in print whereas no-charge is a status-quo. Among the charging service, customiza...

Reconfigurability is an important aspect of future mobile systems. It has enabled and introduced innovative perspectives in service provision. The support of advanced business models and flexible service provision, enabling service differentiation, customization, and personalization in the market of 3G and 4G mobile services and applications are key aspects of the technical advancements in the ...

This paper focuses on identifying some the factors affecting customer satisfaction and trust in an e-commerce setting (one specific company) among Vietnamese customers. It examines various stimuli, namely, value factors as expressed in terms of product offer and price and service quality dimensions, including ease of use, website design (e-scape), responsiveness, customization, and assurance. A...

abstract background: in this study we aimed to examine the discrimination and calibration of a severity characterization of trauma (ascot) in our setting to determine whether its usage is appropriate to predict outcome of our trauma patients. methods: this study was conducted in three hospitals. all patients admitted in studied hospitals were divided randomly into two equal subgroups. in each g...

This research investigates the requirements for proactive service delivery for heavy industrial equipment and generalizes the results into a reference model for the development of service agreements in the field. The observer-participant method was used to develop and test the model with manufacturers of gas turbines, jet engines, and locomotives. The reference model organizes the requirements ...

The goal of a flexible communication framework is to allow dynamic customization of complex communication protocols without compromising the overall system performance. However, the communication protocols provided in successful middleware frameworks are usually tailored to specific and/or static requirements are not suitable for dynamic environments. In dynamic environments, applications must ...