The exploratory study addresses education supply chain and research supply chain as major constituents in the educational supply chain management model for the universities. Model constructs were identified and confirmed by 493 respondents, representing university administrators, faculty and staffs, employers, and graduates. The resulting model was subsequently evaluated for accuracy and validi...

Analysis of reports about incidental and accidental events in nursing care were made using a reliability engineering method. Unnatural working hours, such as evening duty, night duty falling next to a holiday, two consecutive night-duty shifts, and two consecutive evening-duty shifts were major factors in the occurrence of errors. In a mixed-division ward (a ward containing patients belonging t...

In the paper, we propose an information retrieval based (IR-based) Question Answering (QA) system to assist online customer service staffs respond users in the telecom domain. When user asks a question, the system retrieves a set of relevant answers and ranks them. Moreover, our system uses a novel reranker to enhance the ranking result of information retrieval. It employs the word2vec model to...

In this paper, we report the way in which we have developed the high quality and elaborately designed learning material contents with less experienced staffs' participation. Basically we have followed to the instructional design models. In addition, we have prepared a “contents outline”, which is clearly separated from a “class outline” to design each class of the Java programming course. We ar...

Hospitals are slow adopters of radio frequency identification technology (RFID), in comparison with retailers and military units. Customer satisfaction and organizational performance are important drivers for RFID adoption. It is central to understand how RFID can help improve customer service quality in hospitals, thereby improving customer satisfaction and organizational performance. The emer...

Workplace environment is the in which people work that include physical setting, job profile, culture and market condition while performance development of quantified objectives. This study focuses on measuring effect workplace factors Wollo University: case College Business Economics employees. The researcher would use a causal research design apply multistage sampling technique, collect data ...

The ability to monitor students’ academic performance as well as their participation in other events and managing a record for the same is a critical issue to the staff members. Encouraging the students to improve in the area were they are lacking behind is necessary. In this paper we propose a system where the staff members can update the student records in areas like academics, technical skil...