In this paper, I describe the results of user interviews that reveal problems in current email systems, including role conflict, high cognitive overhead associated with organization and retrieval, inability to navigate conversations and difficulties in addressing messages. I also describe the design of a prototype system with an underlying message store for the email collection. Services layere...

This paper studies the concept of Store Atmosphere in Virtual Commerce (V-Commerce) through the Web in order to empirically define its determinants and investigate their applicability and customization capabilities. A series of in depth interviews with field experts (study #1) along with an online questionnaire survey (study #2) served as the data collection mechanisms of the study. The empiric...

The Covid-19 pandemic represented a crisis that was handled in very different ways by retailers. purpose of this comprehensive empirical study is to explore how Swedish retailers adapted their retail formats, activities and governance over the course pandemic. Three types adaptations were observed: physical store environment, new services connected store, reduction store. We also found developm...

This paper studies the concept of Store Atmosphere in Virtual Commerce (V-Commerce) through the Web in order to empirically define its determinants and investigate their applicability and customization capabilities. A series of in depth interviews with field experts (study #1) along with an online questionnaire survey (study #2) served as the data collection mechanisms of the study. The empiric...

Retailers’ brands maker with private label have significantly boosted market share in recent years. Creating new brands for goods or services provide differentiation with similar distributors. The main aim of this paper is to test which component can be more effective in consumers’ purchase intention based on using private label for goods’ image. This research data was collected by prior st...

Choosing a good location when opening a new store is crucial for the future success of a business. Traditional methods include offline manual survey, which is very time consuming, and analytic models based on census data, which are unable to adapt to the dynamic market. The rapid increase of the availability of big data from various types of mobile devices, such as online query data and offline...