Integrated performance and risk management is the key lever to increase shareholder value holistically. In this paper, we develop a corresponding framework for value-based performance and risk optimization in supply chains. Economic Value Added (EVA) as a prevalent metric of value-based performance is applied to mid-term sales and operations planning (S&OP). Robust optimization methods are util...

Purpose – The purpose of this paper is to introduce the concept of strategic integration of knowledge management (KM ) and customer relationship management (CRM). The integration is a strategic issue that has strong ramifications in the long-term competitiveness of organizations. It is not limited to CRM; the concept can also be applied to supply chain management (SCM), product development mana...

Researchers and practitioners regard information technology (IT) as a competitive tool. However, current knowledge on IT capability mechanisms that affect firm performance remains unclear. Based on the dynamic capabilities perspective and the view of a hierarchy of capabilities, this article proposes a model to examine how IT capabilities (i.e., flexible IT infrastructure and IT assimilation) a...

E-supply chains (e-SCs), which are Internet-enabled supply chains, are progressively being implemented in companies to improve their operational and financial performance. Several studies exist where the association between the development of an e-supply chain and the performance of a firm, has been investigated. However, there is a paucity of literature that describes how information technolog...

Although the importance of green external integration has been widely recognized, our understanding of how firm size influences its link with firm performance is still limited. This study develops a conceptual framework in which firm size is proposed to moderate the relationships between green external integration, the time-to-market of environmentally friendly products and firm performance. We...

Technology adoption in supply chain management may create major breakthrough achievements. This paper aims at exploring different aspects of technology adoption in supply chain management (SCM) through six thinking strategies of decision makers at different stages in different sectors viz. FMCG, electrical, heavy engineering, electronics and pharmaceutical & chemicals) to recognize operations a...

Supply chain integration involves both material and information integration. While the aspects of information technology and information sharing have been included in many studies, the logistics integration of the material flow between supply chain partners has been largely absent in empirical research. In this paper, we investigate the integration of both information and materials between supp...

the purpose of the present study is to investigate the supply chain strategies and information system strategies alignment and the impact of these two strategies on supply chain management performance of manufacturing firms in khuzestan province. the population of this applied research consisted of 1716 manufacturing firms and with using cochran's formula for limited society, 231 firms wer...

Firms are integrating segmented supply chains to improve global resource coordination and reduce buffers, such as lead times and inventory levels. Yet, supply chain integration, if inappropriately conceptualized, can have a detrimental impact on market responsiveness and value generation capability. Transformational innovations in Internet technologies, e-business models, such as consortia-spon...

Sustainability and digitization issues have coevolved in supply chain management (SCM), receiving attention from the academic business circles. However, few studies addressed this topic an integrated way. In regard, study examined relationships between sustainable SCM, digital-based integration, supplying firms’ performance two different country settings: South Korea Vietnam. This comparative p...