Telecommuting work represents a strategy for managing the growing number of older people in the workforce. This study involved a simulated customer service telecommuting task that used e-mail to answer customer queries about media-related products and company policies. Participants included 27 "younger" older adults (50-65 years) and 25 "older" older adults (66-80 years). The participants perfo...

In this paper we will analyze telework in the companies which belong to the information technology sector. To this purpose we have made an empirical research of 107 Spanish companies. First of all we have analyzed the tasks carried out through telework, the form is which they are carried out, both the individual tasks and the shared ones, the methods used for exchanging results, the changes bro...

After entering the knowledge economy era, competition and development of enterprises rely more on the use and transfer of knowledge and information. As the carrier of knowledge, knowledge workers are becoming more and more important. In this paper, based on the perspective of behavior performance, the author has analyzed the performance of knowledge workers, and put forward that the knowledgeab...

Productivity of remote workers is of critical concern to organizations and managers contemplating telecommuting arrangements. Here we suggest a general theoretical framework for understanding telecommuter productivity, and then report on a two-phased research study. In the first phase, semi-structured interviews with 32 telecommuters were conducted in one organization, and individual, social, a...

This study explores whether organizations can employ job design strategies to relieve organizational stress for information technology (IT) professionals. The effect of flexible work schedule, employee support and training, and telecommuting as potential coping resources to relieve stress were studied. Perceived workload, role ambiguity, work facilitation, and decision latitude were drawn from ...

In an empirical study of teleworking practices amongst small and medium-sized enterprises (SMEs) in West London, organisational factors such as management attitudes, worker autonomy and employment flexibility were found to be more critical than technological provision in facilitating successful implementation. Consequently, we argue that telework in most SMEs appears as a marginal activity perf...