objective: the aim of this study is to determine and identify the components of the strategic plan of academic libraries so that the academic libraries can take steps to better track the progress of their goals. methods: using descriptive method and reviewing the literature related to the strategic planning and the strategic plans of 65 international academic libraries, the common components of...

This paper contrasts the user-centred design with the gamification design framework and proposes a model of usability benefits adapted to gamification. The model is useful for selling the usability activities to management and strategists when developing gamified solutions, services, and software. In this paper, we focus on identifying the benefits since they can be used to legitimise the usabi...

We investigated a brief, embedded assessment for evaluating preferences sampled from person-centered plans. After developing person-centered plans for individuals with multiple disabilities, systematic assessments were conducted with preferences sampled from the plans. An assessment of sampled preferences was then embedded within the participants' daily routines. The two assessments identified ...

Health plans formed by safety-net providers serve large numbers of Medicaid beneficiaries. Through a series of case studies, we examined the care management tools used by leading safety-net plans. These plans do not rely on the coercive, command-style tools of managed care. They rely instead on tools that emphasize partnership with providers: sharing data about practice patterns, using provider...