Recently, the IBM Institute for Knowledge-Based Organizations (IKO) studied the role of trust in knowledge sharing. Factors such as the strength of the relationship between the knowledge seeker and the knowledge source, the difference between competence-based and benevolence-based trust and the type of knowledge being exchanged were explored. Data from a two-part survey of 138 people in three c...

This paper proposes a new way to improve spam filtering based on the establishment and maintenance of trust between mail domains. An architecture is presented where each mail domain has an associated trust manager that dynamically records trust measures pertaining to other domains. Trust by one mail domain in another is influenced by direct experience as well as recommendations issued by collab...

In this paper we model the real cost structures of three customer–supplier relationships through a game theory approach. The three cases demonstrate the benefits of mutual interfirm trust in financially measurable terms. Indeed, interfirm trust can decrease the transaction costs of the relationship, thus providing competitive advantage for the partners. Moreover, we present a pricing arrangemen...

This paper develops a model to understand the influence of relationship bondings on the structure of trust between partners in American-Mexican strategic alliances. Results showed that American partners perceived structural and social dependency from their Mexican counterparts as building the cognitive component of trust negatively. Mexicans perceived that higher level of social bondings reflec...

evaluating the impact of organizational factors andmanagement of deviant workplace behavior is an important issue. it helpsto explain the situation to senior managers in order to plan and makedecision to prevent or mitigate such a behavior. this study evaluates theimpact of organizational factors and management (unfair laws,organizational culture, compensation/ remuneration structure, negative ...

many researchers and experts have emphasized on the importance of confidence in society; urban management and in particular, municipality as one of the largest social organizations could be more effective and productive in the case of gaining the trust of citizens as social and intellectual capital and use it in the organizational goals and urban development the main issue addressed in this res...