This paper focuses on the application of the analytical hierarchy process (AHP) technique in the context of sustainable development to establish and optimise health care waste management (HCWM) systems in rural areas of developing countries. This is achieved by evaluating the way in which the AHP can best be combined with a life cycle management (LCM) approach, and addressing a main objective o...

enterprise architecture (ea) is a discipline for understanding, engineering, and managing different components of an enterprise and their interrelationships. moreover, because the risk and impact of ea are pervasive across the enterprise, it is critical to perform an architecture assessment before making any decision about choosing a scenario. this paper provides an approach based on fuzzy anal...

Nowadays supply chain management has become one of the powerful business concepts for organizations to gain a competitive advantage in global market. This is the reason that now competition between the firms has been replaced by competitiveness among the supply chains. Moreover, the popular literature dealing with supply chain is replete with discussions of leanness and agility. Agile manufactu...

Original scientific paper A distinctive characteristic of the spare parts inventory system is the need to evaluate or define the criticality of items in the inventory. Therefore, there is a need to consider factors such as cost, failure rate and availability, among others. There are few papers in literature that discuss relevant methods to define a reliable hierarchy of a set of spare parts. Up...

Service quality is widely taken as a driver of firms' marketing and financial performance. Evaluating service satisfaction is a multi-criterion decision problem which includes both qualitative and quantitative factors, and it needs more critical analysis. The aim of this paper is to identify and discuss some of the important and critical decision criteria for service satisfaction measurement ba...

Decision-making problems require systematic approach to evaluate alternatives using both quantitative and non-quantitative factors. Standard methods to solve problems lack considerations of non-quantitative factors, in which numeric value is difficult to assign. Different techniques like Fuzzy set theory, Analytic Hierarchy Process (AHP) and Multi Criteria Decision Making (MCDM) are presently b...

analytic hierarchy process (ahp) has been criticized considerably for possible rank reversal phenomenon caused by the addition or deletion of an alternative. while in many cases this is a perfectly valid phenomenon, there are also many cases where ranks should be preserved. our findings indicate that using the geometric mean reduces the variance in ratings substantially; hence, yielding lower i...