introduction: six total quality management principles such as committment, client satis faction , staff , managers and continuous improvement of the quality based on deming view regarding tom were evaluated in isfahan university of medical sciences. mathods and materials: this is descriptive suovey study in wich the data were collected by a researcher-made questionnaire the subiects of the stud...

Background: Recent trends have led many organizations to use a strategic planning for designing and implementing total quality management (TQM) as a fundamental necessity. This study aims to investigate the role of TQM in the quality maturity of hospitals from the employees’ point of view. Methods: A cross-sectional study was conducted among senior managers and officials of   three Zanjan Univ...

BACKGROUND Continuous quality improvement (CQI) has been successfully applied in business and engineering for over 60 years. While using CQI techniques within nephrology has received increased attention, little is known about where, and with what measure of success, CQI can be attributed to improving outcomes within nephrology care. This is particularly important as payors' focus on value-based...

The Society of Thoracic Surgeons’ National Cardiac Database (NCD), which is housed and managed at the Duke Clinical Research Institute, has set the standard for effective professional society–sponsored clinical registries. Nearly 90% of US hospitals performing cardiac surgery participate in the NCD. In addition to accruing mortality and morbidity outcomes information from 3.6 million cardiac su...

In the United States, upon resident work hour restriction implementation, obstetrics and gynaecology residents’ gynaecologic surgery volume decreased and operative time per caesarean delivery increased. High volume surgeons can have clinically significantly lower complication rates than low volume surgeons, p<0.001. Decreasing surgical volumes and increasing operative time raise the question of...

To achieve sustainable change, quality improvement initiatives must become the new way of working rather than something added on to routine clinical care. However, most organizational change is not maintained. In this next article in this Moving Points in Nephrology feature on quality improvement, we provide health care professionals with strategies to sustain and support quality improvement. T...

Copyright© 2002, Academy of Managed Care Pharmacy. All rights reserved. Author ontinuous quality improvement (CQI) is the structured organizational process for involving personnel in planning and executing a continuous flow of improvements to provide services that meet or exceed expectations. It is integral to the long-term success of managed care organizations (MCOs). Many purchasers of health...