The purpose of this paper is to discuss the resources, including operations and information technology that have contributed to the competitive position of the Port of Singapore. We present a detailed discussion of the Port and its resources, and analyze the case using the resource-based view of strategy. A firm with a competitive advantage excels in time, quality, or cost, or a combination of ...

This article is concerned with the establishment of a knowledge management programme that will ensure sustainable competitive advantage within an enterprise. The main problem under investigation is to assess the importance of knowledge management within an enterprise and to ascertain how it can ensure sustained competitive advantage in an enterprise. An empirical survey was conducted in the Esk...

The current strategies of increasing work-life quality are being given special attention by both public and private organizations. These quality strategies have arisen because of the highly competitive environment. Also, a safe and healthy work environment that provides the opportunities for employees to enhance their loyalty, affiliation and love towards their work and organization is required...

In the twenty-first-century landscape, firms must compete in a complex and challenging context that is being transformed by many factors, from globalization, technological development, and increasingly rapid diffusion of new technology, to the development and use of knowledge (Hitt, Keats, & DeMarie, 1998). This new landscape requires firms to do things differently in order to survive and prosp...

An organization's long term success depends on its ability to exploit its current capabilities while simultaneously exploring fundamentally new competencies in a dynamic environment. Research has revealed that most successful enterprises are adept at refining their current offerings, but they falter when it comes to pioneering radically new products and services. This calls for organizations to...

As the industry grows, its burgeoning thirst for water and energy has brought it into direct competition with local communities. In order to reconcile with these external stakeholders and create a more sustainable growth model, companies are beginning to invest in infrastructure and build local capacity for environmental management. Th e challenge, however, lies in the ability of industry to le...

By reflecting on the polymorphous aspects of firms’ strategic responses to environmental dynamics, we differentiate two distinctive types of agility, namely, entrepreneurial agility (anticipating and proactive) and adaptive agility (sensing and reactive). In this light, we investigate how and why firms’ IT and operational capabilities can enable these two types of agility, thereby leading to su...

Executive Overview Achieving competitive success through people involves fundamentally altering how we think about the workforce and the employment relationship. It means achieving success by working with people, not by replacing them or limiting the scope of their activities. It entails seeing the workforce as a source of strategic advantage, not just as a cost to be minimized or avoided. Firm...