supply of credits to farmers seems necessary because of the importance of credits in order to assurance the efficiency of production process. the purpose of this study is identification factors affecting on credits allocation to agricultural activities and factors affecting on probability failure to repay of credits received .for this study, 196 farmers and customers who have received loans fro...

The current field experiment investigated if and how Latinos versus Anglos experience biased treatment in a setting where documentation is relevant. In an audit experiment, Latino customers were treated differently than a matched team of Anglo customers when making $10 check payments at retail stores. Specifically, Latinos were asked to present an identification card (ID) more frequently than A...

In this work, the capacitated location-routing problem with simultaneous pickup and delivery (CLRP-SPD) is considered. This problem is a more realistic case of the capacitated location-routing problem (CLRP) and belongs to the reverse logistics of the supply chain. The problem has many real-life applications of which some have been addressed in the literature such as management of liquid petrol...

Every business dreams of having committed, loyal and enthusiastic customers. However, many challenges stand in the way. This is especially true of electronic vendors who must not only grapple with the traditional product issues but also technology issues related to competition in the digital economy. Prior studies in information systems have emphasized technology and relational factors such as ...

The goal of this paper is to propose a smart airport solution, which customer-oriented and suitable for an at the beginning process digitization. Such solution represented by mobile application, allows provide its customers with basic information faster, more efficiently, in simpler manner, without need face-to-face interaction. data collected through application can be used conjunction other t...

due to the importance of “service quality and customerssatisfaction” subject, this study seeks to investigate and prioritize thefactors which are effective on service quality and customers satisfactionusing grey relational analysis (gra) method. in the case of statisticalpopulations with large sizes, none of the other methods can competewith gra from the viewpoint of calculation accuracy. the s...